Town News

THANK YOU, LUNENBURG

A message from Lunenburg Mayor, Jamie Myra:

Thank You, Lunenburg.

As we close out what has been an incredibly challenging few days for our community, I want to take a moment to say thank you.

On behalf of Council - to every resident, business owner, employee, volunteer, and community organization who did their part to conserve water, adjust their routines, support their neighbours, and help us through this situation - thank you.

The fact that we have reached where we are today, as quickly as we have, is a direct result of the incredible buy-in and cooperation from our entire community. Everyone made a difference, and every effort, big or small, helped get us here.

As Mayor, I have to say that I am truly overwhelmed and honoured to be the Mayor of this Town. Watching Lunenburg come together, put aside individual challenges, and work toward the same goal has been incredibly humbling. This is what community is all about.

I also want to recognize our incredible Town team. Our Public Works, Water & Wastewater and Town Hall staff put in countless hours throughout this situation. Their dedication and commitment to our community have been nothing short of remarkable.

We have also been fortunate to receive tremendous support from the Lunenburg County Regional Emergency Management Organization (REMO), neighbouring municipalities and other levels of government. A special thank you to Minister Susan Corkum-Greek, Minister Kim Masland, and Mayor David Mitchell, Chair of REMO, for their support and assistance throughout the week.

We are in a much better place with our water supply because all of us worked together. While we still need to remain mindful of our water use, we can take a moment to recognize what we have accomplished as a community.

Lunenburg showed up for one another when it mattered most.

Thank you, Lunenburg. I could not be prouder of this community, and I am incredibly grateful to serve as your Mayor.


Jamie Myra,
Mayor of Lunenburg

Water Conservation Update

💧 Water Conservation Update 💧

We are pleased to report that water conservation efforts have been very helpful and overnight significant progress was made in restoring the Town’s water reserve.

The cooperation of Lunenburg’s residents and businesses has been crucial to this process. Thank you for your patience and understanding while crews worked to ensure the town’s water supply continued safely.

It will still take a little longer to get the pumps fully restored, but in the meantime, we are able to announce that effective immediately, all water restrictions have been lifted.

Thank you for your patience, cooperation, and commitment to conserving water over the past few days.

Restrictions Revoked

Water Conservation Update - September 4 - 3:45pm

 

A lot of progress has been made since this time yesterday, but we still have some work ahead. With the breach secured, work is now focused on getting all three pumps in the pumping station fully operational. Presently, two pumps are working at less than full capacity, while the third pump is still offline.

While the past couple of days have been a challenge, Lunenburg’s residents and businesses have been incredibly cooperative during this process. Thank you for your patience and understanding while crews worked to ensure the town’s water supply continued safely.

It will still take a little longer to get to a point where the Water Conservation Directive can be fully lifted, but work is definitely headed in the right direction. As such, we can announce that water conservation measures will be eased as of 6pm this evening.

Please note though, it is still important to exercise a level of conservation as outline in the updated directive to ensure this easing of measures doesn’t jeopardize the Utility's ability to provide reliable continuous water service to its customers.

Thank you for your patience, cooperation, and continued commitment to conserving water. Every drop makes a difference. 💧

For full details on the Water Conservation Directive, please visit townoflunenburg.ca.

 

Sept Updated Directive 1

Sept 4 Updated Directive 2

Sept 4 Updated Directive 3

WATER CONSERVATION REMAINS IN PLACE - DARES LAKE UPDATE 5

WATER CONSERVATION REMAINS IN PLACE - DARES LAKE DAM BREACH UPDATE 5
 
Water conservation measures remain in place as emergency response to a breach at the Dares Lake dam is still underway.
 
Water conservation efforts have produced results overnight, with low reservoir levels continuing to improve. Two of the three pumps remain functional but not at full capacity. The third pump is not operational and will be replaced as soon as possible.
 
Residents and businesses in the Town of Lunenburg are reminded that they are required to limit usage to essential purposes only, such as drinking, cooking, and sanitation, with the Town of Lunenburg’s water conservation directive still in effect. If water levels continue to stabilize, some restrictions may be able to be eased. Water levels will be reassessed this afternoon.
 
The dam remains stable with berms and trenches continuing to divert water from the pumphouse.
Residents are reminded to stay away from the Dares Lake area and allow emergency personnel, contractors, and heavy equipment operators to work safely.
 
Local fire services have transitioned to rural firefighting operations if required. Water tankers and mutual aid resources are available and will be utilized as needed.
 
There is currently no immediate risk to public safety. Should additional measures be required, they will be activated to assist customers.
 
Residents are encouraged to monitor official communication channels for updates and information as the situation evolves:
 
• Lunenburg County REMO Facebook
• Lunenburg County REMO and municipal websites and social media channels
• The REMO public information line at 902-530-7366 (REMO) for recorded updates when available.
 
Another update will be provided as information becomes available.

EMERGENCY RESPONSE ONGOING - DARES LAKE DAM BREACH UPDATE 4

EMERGENCY RESPONSE ONGOING - DARES LAKE DAM BREACH UPDATE 4

Emergency response to a breach at the Dares Lake dam, which supplies drinking water to the Town of Lunenburg, is still underway and is expected to continue for the rest of the day and again tomorrow.

Crews and heavy equipment are working on site and have contained and stabilized the breach by strengthening the dam. Berms and trenches diverted water from the pumphouse, and crews gained access to the affected infrastructure to perform electrical and mechanical assessments, which are ongoing. Two of the three pumps are functioning but not at full capacity. The third pump is not operational, and staff are working towards replacing it as soon as possible.

Water conservation efforts are slowly producing results with low reservoir levels improving slightly. However, conservation measures will remain in place for now until levels are more sustainable. Currently, residents and businesses in the Town of Lunenburg are required to limit usage to essential purposes only, such as drinking, cooking, and sanitation. The Town of Lunenburg has released a water conservation directive on their website at https://townoflunenburg.ca/town-of-lunenburg-water.... Levels will be reassessed this evening and tomorrow.

Residents are reminded to stay away from the Dares Lake area and allow emergency personnel, contractors, and heavy equipment operators to work safely.

Local fire services will transition to rural firefighting operations if required. Water tankers and mutual aid resources are available and will be utilized as needed.

There is currently no immediate risk to public safety. Should municipal water service be temporarily disrupted, community support measures will be activated to assist customers connected to the Town of Lunenburg municipal water system.


Residents are encouraged to monitor official communication channels for updates and information as the situation evolves:


• Town of Lunenburg
• Lunenburg County REMO and municipal websites and social media channels
• The REMO public information line at 902-530-7366 (REMO) for recorded updates when available.

Another update will be provided as information becomes available.

TOWN OF LUNENBURG WATER CONSERVATION DIRECTIVE

The past 24 hours have been an unusual and challenging experience for both Town of Lunenburg Water Utility customers, as well as the staff who work diligently to ensure clean, safe water is readily available. The Utility and Town staff are truly appreciative of everyone’s patience and understanding as we work with our partners to correct the situation. And thank you to all of the residents and businesses for your cooperation, as your support is crucial to our overall success.

A lot of progress has been made since the initial breach, and we are hopeful service levels will be back to normal soon. In the meantime, we will all need to work together to ensure significant water service can be maintained. To do so, we will need to continue to conserve well and if we do so, there will continue to be safe, reliable water.

The following directive outlines what we, as a community, need to do to ensure success in the short-term.

TOWN OF LUNENBURG
WATER CONSERVATION DIRECTIVE

Effective: Thursday, September 3, 2026 immediately, until further notice

Purpose

Due to the breach of the Dares Lake Dam and the resulting reduction in available water supply, the Utility has determined that immediate mandatory conservation measures are required to ensure the continued provision of safe and reliable water service for essential community needs, including drinking water, sanitation, firefighting capability, health care services, emergency response, and critical public infrastructure.

The Utility has further determined that failure to significantly reduce water consumption may jeopardize the Utility's ability to provide reliable continuous water service to its customers.

Accordingly, the following Water Conservation Directive is hereby issued.

Definitions

For the purposes of this Directive:

Essential Water Use means water required to:

  • Protect human health and safety;
  • Prevent environmental damage;
  • Maintain critical public infrastructure; or
  • Comply with legal or regulatory requirements necessary to protect public health, safety, or the environment.

Essential Water Use does not include water used solely to maintain commercial, industrial, manufacturing, institutional, recreational, educational, processing, production, or business operations.

Water Restrictions

Residential Customers

The following uses of municipal water are prohibited:

  • Lawn and garden irrigation;
  • Filling or topping up swimming pools, hot tubs, ponds, or water features;
  • Washing vehicles, driveways, sidewalks, buildings, or other exterior surfaces;
  • Any other non-essential outdoor use of water.

To further reduce demand:

  • Keep showers short (under ten (10) minutes per person per day).
  • Bathtubs should not be used except for infant care or medical necessity.
  • Dishwashers and clothes washers shall be operated only with full loads.
  • Residents are encouraged to postpone non-essential laundry.
  • Hotels, motels, and similar facilities shall encourage guests to limit towel and linen change.

Commercial and Institutional Customers

Commercial and institutional customers shall:

  • Cease all non-essential water use;
  • Suspend landscape irrigation;
  • Suspend vehicle and equipment washing except where required for health, safety, or regulatory compliance;
  • Implement all reasonable conservation measures to minimize water consumption.

Industrial Customers

All industrial customers shall immediately reduce municipal water consumption to the minimum level required for Essential Water Use.

The following uses of municipal water are prohibited:

  • Production processes;
  • Manufacturing operations;
  • Processing operations;
  • Equipment operation where water consumption is not necessary for health, safety, environmental protection, or legal compliance;
  • Any other water use determined by the Utility to be non-essential.

Municipal water may only be used for:

  • Employee sanitation and hygiene;
  • Fire protection systems;
  • Worker health and safety requirements;
  • Environmental protection requirements;
  • Equipment preservation necessary to prevent damage to facilities or the environment; and
  • Other uses specifically authorized in writing by the Utility.

Where the Utility determines that a customer's water consumption threatens the Utility's ability to provide reliable continuous water service, the Utility may impose additional restrictions, water use limits, or cease water service in accordance with the Utility Regulations.

Compliance and Enforcement

All customers shall comply with this Directive.

Customers who fail to comply with this Directive may have their water service suspended as authorized by the Utility Regulations. Water service shall not be restored until:

  • The customer agrees to comply with the Directive; or
  • The Directive is rescinded by the Utility.

Customers whose service is suspended for non-compliance shall be responsible for all applicable service restoration charges.

Utility Determination

The Utility has determined that current water supply conditions require extraordinary conservation measures and that continued consumption at normal usage levels by high-volume customers may impair the Utility's ability to provide reliable water service for essential community needs.

The protection of potable water supply, sanitation, firefighting capability, health services, and public safety shall take precedence over commercial and industrial production activities during the period this Directive remains in effect.

Further Information

Questions concerning this Directive should be directed to:

Town of Lunenburg Water Utility

This email address is being protected from spambots. You need JavaScript enabled to view it.